WeCare New Office is grantly opened in Hurstville ！

WeCare Wellness’s new office is located in Hurstville is grandly opened on 12th March 2023. Welcome to visit us!  WeCare is aiming to provide customers with integrity, professional, quality service. We sincerely thank all the cooperative organizations for their understanding, communication, cooperation and support during the past year. We would like to thank every member of WeCare for their hard work, dedication and professionalism. It is you who accompany the company to grow all the way. The WeCare family, which has a large team of friendly people, has become a success. With the development of the company’s business, we hope that we can send this sincere care to all the elders in need of care. WeCare Wellness, WeCare ,We Care ! We welcome more partners and professionals to join our WeCare family.

 

The Australian Government have made changes to the NDIS Act

The National Disability Insurance Scheme Amendment (Participant Service Guarantee and other measures) Act 2022 is here to help make the NDIS process easier for participants and their families.

What will these changes mean for my NDIS plan?

The changes to the NDIS Act should reduce the red tape, increase flexibility and set clear decision timeframes for participants.

When do these changes start?

From Friday, 1 July 2022.

Here is a summary of the changes:

  • Changes to what we call plan reviews. They will now be called “plan reassessments.”
  • In some situations, when a participant asks for a change to their plan, the NDIA may make the changes without replacing the plan with a new one. This will be called a plan variation. Hopefully this makes the process of changing a plan easier, especially when a participant’s situation changes.
  • The Participant Service Guarantee will set timeframes for the NDIA to make decisions- for example the NDIA have 21 days to respond to a request for plan variation or reassessment.
  • Updates to the Act to make sure conditions (like psychosocial disability) are recognised as episodic or fluctuating while considering permanent disabilities when first accessing the NDIS.
  • To maintain participant’s rights to make decisions the NDIA can remove plan nominees if they are no longer legal guardians or no longer have the power to make decisions on the participant’s behalf.
  • Greater representation of disability at the NDIA by considering people with disability or lived experience of disability as NDIA board members and appointing a Principle Member to the Independent Advisory Council.  
  • More transparency about the operations of the NDIA Board.

Remember, the NDIA cannot change your plan without talking with you first. The changes to the NDIA Act have been put in place to make the NDIS a smoother, more transparent and participant focused scheme.

The NDIA have released information about the changes to the NDIS laws here: https://www.ndis.gov.au/news/7975-2022-ndis-legislation-amendments-july-update#summary

REGISTERED NURSE – COMMUNITY

ABOUT THE ROLE

Community nursing aims to support and maintain client’s independence, safety and healthy lifestyle, at the same time as providing assistance to carers. You will be responsible for:

    • Assist as directed in the development of client care plans, health assessments and the implementation of other health initiatives.
    • Assist with the integration of health promotion and the social model of health in WeCare Wellness
    • General nursing care, including assistance with chronic conditions
    • ‘Hospital in the home’ services, which provide hospital type care outside of the hospital
    • Palliative care nursing assistance, for people who have a life limiting illness and require support to stay at home
    • Wound management
    • Liaise with other key organisations, networks and working groups as required and determined to be appropriate.
    • Performs miscellaneous job-related duties as assigned.

 

SKILLS AND EXPERIENCES

    • The ability to provide comprehensive and coordinated nursing services in the general practice setting.
    • Demonstrated ability to work as a member of multidisciplinary team with highly developed communication skills.
    • The ability to provide sensitive practice in response to client diversity.
    • A proven ability in case management or in undertaking GP management plans.
    • Desire to be trained in chronic disease management

 

QUALIFICATIONS

    • Bachelor of Nursing
    • Current AHPRA Registration
    • Valid WWCC
    • A National Police check issued in the last 12 months 
    • A minimum of three COVID vaccinations

HOW TO PROCEED

To be eligible for this role, all applicants must have legal rights to work and live in Australia and must have a strong enthusiasm to continue their career within the industry as we all do!

Please express your interest by emailing your resume to: hr@wecarewellness.com.au

 

REGISTERED NURSE – NURSING HOME

ABOUT THE ROLE

    • Provide holistic care and deliver best practices in person-centred care following facility policy and routine.
    • Lead the care team to deliver safe and effective both consumer choice and clinical care to the residents.
    • Be responsible for ensuring that the consumers receive the care they need with dignity, respect and involving them in all decisions about their health.
    • Aside from supervisory role, direct clients care may include but not limited to medication administration, wound assessment and dressing change, appointment making, family communication, other assessment and documentation etc.

SKILLS AND EXPERIENCES

    • Active team player, professional, friendly
    • Excellent clinical knowledge and competent documentation skills
    • Understanding and knowledge of Aged Care Funding Instrument (ACFI)
    • Strong written and verbal communication skills
    • Demonstrated ability to coordinate services, supervise staff when necessary
    • Professional, friendly disposition, and have the ability to remain calm in a very busy aged care home
    • Self-motivated, trustworthy, takes pride personal appearance.
    • Strive for excellence in care and service for our people

QUALIFICATIONS

    • Bachelor of Nursing
    • Current AHPRA Registration
    • Valid WWCC
    • A National Police check issued in the last 12 months 
    • A minimum of three COVID vaccinations

HOW TO PROCEED

To be eligible for this role, all applicants must have legal rights to work and live in Australia and must have a strong enthusiasm to continue their career within the industry as we all do!

Please express your interest by emailing your resume to: hr@wecarewellness.com.au

 

Support Worker

ABOUT THE ROLE

Support worker will assist our clients with their personal needs in order for them to remain living at home. This includes:

    • Assist clients with their personal care needs. This may include toileting, showing, dressing, oral hygiene, skin care and other personal hygiene needs
    • Assist clients with food preparation, planning and feeding if required, and correct storage of food
    • Ensure clients receive adequate hydration and nutrition
    • Remind clients to take medication, or give medication to client if in a webster/blister/dosette pack
    • Assist with walking and transfers, ensure equipment such as hoists and wheelchairs and used correctly when provided
    • Maintain a safe living environment by minimising or removing risks and hazards

Domestic Assistance

    • Perform light house work including change bed linens, laundry and ironing, dusting, vacuuming, clean kitchen and bathroom

Social Support

    • Provide companionship and supports, this includes doing activities that promote emotional and intellectual stimulation
    • Provide personal assistance according to the needs and wishes of the client
    • Encourage the client to perform tasks as per care plan
    • Assist client with emotional, psychological cultural and spiritual needs
    • Transport to medical appointments/social engagements and other outings as required
    • Shopping for/with client

Additional Responsibilities

    • Adhere to directions of the care plan
    • Observe and record in the clients’ notes any changes, remember to call office regarding any changes in clients’ condition
    • Demonstrate respect for the rights, confidentiality, independence and dignity of the client and their families
    • Complete all documentation in a brief and factual manner
    • Comply with WeCare Wellness Services policy and procedure including Code of Conduct, WHS, etc.
    • Advocacy for the client – support the interest, needs and rights of the client
    • Support the maintenance or restoration of the client’s independence

QUALIFICATIONS

    • A current Certificate III in Community Services or the willingness to complete within 2 years
    • First Aid Certificate
    • Current unrestricted driver’s licence
    • Reliable registered vehicle with comprehensive insurance
    • A National Police check issued in the last 12 months 
    • A minimum of three COVID vaccinations

HOW TO PROCEED

To be eligible for this role, all applicants must have legal rights to work and live in Australia and must have a strong enthusiasm to continue their career within the industry as we all do!

Please express your interest by emailing your resume to: hr@wecarewellness.com.au

Transport Coordinator

As Transport Coordinator you’ll be making a significant difference to people in community, working collaboratively with team members to deliver a tailored service to people living with disability and their families.

Key Responsibilities
⦁ Coordination of all clients transport bookings, including managing incoming calls / query resolution from clients and hospitals regarding transport for treatment and appointment dates
⦁ Day to day administration and coordination of the transport program to ensure an effective and efficient service is delivered.
⦁ Prepare efficient schedules for drivers for client pick up and transport to venues ensuring a quality service is maintained.
⦁ Organize drivers including ensuring training, induction and adherence to standards and procedures for transport services and support.

Skills & Experience
⦁ Current Driver’s License
⦁ Minimum two years administration experience (NFP sector advantageous)
⦁ Minimum of 12 months Scheduling or Rostering experience utilizing databases
⦁ High level communication and interpersonal skills with the ability to liaise across a wide section of the community
⦁ Effective time management skills to organize and priorities tasks to required time frames.
⦁ Strong attention to detail, decision making and problem solving skills.
⦁ Ability to work in a team environment, with a high level of personal initiative.
⦁ Energetic and flexible with a positive attitude.

Essential Requirements:
⦁ Current valid Australian full license
⦁ At least 5 years safety driving record

Support Coordinator

ABOUT THE ROLE
 
Our service coordinators are known as care coordinators as this role is about more than just filling shifts. We are looking for compassionate and caring people to provide excellent customer service outcomes for clients who are elderly or who have a disability by developing and fostering excellent relationships with clients, support workers, and funding bodies. 

You will use our work software to allocate support workers to provide assistance with tasks ranging from house cleaning right through to high needs personal care. 

You will be responsible,

    • Provide guidance and assistance to our Support Workers working in the field, and complete health and wellbeing reports and incident reporting
    • Document complaints and compliments and conducting initial investigations.
    • Receive calls in relation to customers/external providers queries and responded to in a timely manner
    • Develop and maintain relationships with service providers to ensure service coordination and all relevant client information is obtained accurately
    • Ensure good working relationships with relevant stakeholders
    • Respond to all communication from internal/external customers in a timely, courteous and professional manner, within 2 hours
    • Planning, supporting and implementing rosters
    • Work closely with clients and support workers to establish optimum and efficient services
    • Ensure that sufficient and appropriately skilled workers are rostered to provide appropriate client care and support needs
    • Regular phone calls to support workers and clients to communicate rostering outcomes and changes
    • Ensure all phone calls, emails, changes to rosters, and other communication is documented

ABOUT YOU

    • Be personable, approachable, motivated, reliable and passionate with a can-do attitude
    • Be able to build strong relationships and rapport with our internal team and clients and always deliver exceptional customer service
    • Have a big heart and a desire to improve the lives of seniors and their families
    • Be able to learn technologies quickly to interpret and analyse data
    • Have previous experience in a high volumne Administration role / Client Care Co-ordinator (desirable) 
    • Have strong administration, communication, problem solving, time management and conflict resolution skills
    • Have strong computer skills, including Microsoft Office and Excel
    • Be flexible, adaptable, and able to remain calm under pressure to think on your feet with shifting priorities in an ever-changing environment
    • Be experienced in the aged care or health sector (desirable)

 

WHAT WE OFFER

    • A rewarding career where you can make a positive difference in the lives of seniors and their families
    • A welcome and supportive working environment
    • Comprehensive training program
    • A company that recognises and appreciates the value of the work that you do
    • A fun and supportive team

 

SKILLS AND EXPERIENCES

    • Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients, care workers, and other stakeholders
    • Excellent customer service skills and a commitment to providing high-quality service to clients
    • The ability to assess client needs and coordinate services in a timely and effective manner
    • Strong organizational skills, attention to detail, and the ability to work independently

 

QUALIFICATIONS

    • Recent experience in Aged Care rostering 
    • A National Police check issued in the last 12 months 
    • A minimum of three COVID vaccinations
    • Working with Childrens Check 

 

HOW TO PROCEED

To be eligible for this role, all applicants must have legal rights to work and live in Australia and must have a strong enthusiasm to continue their career within the industry as we all do!

Please express your interest by emailing your resume to: hr@wecarewellness.com.au

Reforming in-home aged care

The Australian Government is returning to the timeframe put forward by the Royal Commission to deliver a reformed and improved in-home aged care program by 1 July 2024.  This represents an extension from July 2023.

No one will lose any in-home aged care services they currently have in place through the Commonwealth Home Support Programme or the Home Care Packages Program.

We will develop a better in-home aged care system in consultation with older Australians and community stakeholders.

Where we’re up to

We recognise the importance of listening to aged care stakeholders. Feedback from older Australians and service providers on the previous government’s Support at Home proposal indicated that the model was too inflexible for the needs of older Australians. People told us that they need a greater ability to adjust services when their circumstances change. A number of service providers also raised concerns the proposed funding model could have unintended consequences, particularly for group-based aged care services, like community transport and social support.  

The Department will use the extra time now available to work with older Australians, their families and carers, workers, advocates and providers to ensure reforms achieve a better in-home aged care system.  Older Australians will be central to this consultation and the Department will release more information in the near future on how older Australians can participate.

The Government will also be making improvements to in-home aged care for older Australians while the design of a new program progresses. This includes capping administration and management charges under the Home Care Packages Program and improving access to Goods, Equipment and Assistive Technology.

More details on

https://www.health.gov.au/health-topics/aged-care/aged-care-reforms-and-reviews/reforming-in-home-aged-care